FAQ

 

Shipping Questions

 

Q: Do you ship to Ireland?

A: Yes, extinguishers via pallet and non-hazardous goods via TNT or DPD

 

Q: Do you offer next working day delivery?

A: Yes all orders are next working day

 

Q: Do you offer weekend delivery?

A: Yes, but there is a premium to pay

 

Q: Can you ship direct to site?

A: Yes, we can also include your paperwork

 

Q: Can you ship same day?

A: Yes, but there is a premium to pay and a timescale for arrangement.

 

Q: Can you collect from us?

A: Yes, place your order with the team and we’ll be in touch to let you know once it’s available for collection from our Warehouse

 

Q: Do you close over May Bank Holiday weekend?

A: Yes, we are closed Monday 28th May. All orders placed Friday 25th May on a next working day delivery service will be delivered Tuesday 29th May

 

Company Questions

Q: Do you offer BAFE training?

A: No, but IFEDA body hosts regular training events at our facilities. Call 0844 225 1800 for more information

 

Q: Do you have a team of engineers who offer extinguisher installation and servicing?

A: No, we sell purely to the Fire Trade. Head over to our distributor page where you can browse through a list of CheckFire product stockists who may be able to help.

 

Q: Can you offer timed deliveries

A: Yes, we offer a multitude of early delivery options from 09.00am to AM delivery, from parcels to pallets.

Customer Services Questions

Q: Do you offer a branding service across your products?

A: Yes, but there are extra costs involved and a lead time on orders

 

Q: How do I open an account with CheckFire?

A: Contact our friendly team who can help; info@checkfire.co.uk or call us 02920 868 333 !!

 

Q: Do you really offer a 5 year warranty?

A: Yes, across our Commander, CommanderEDGE and Contempo Extinguisher ranges only.

 

Q: Are there any job vacancies currently open?

A: We currently have no vacancies at the moment but if you are interested in working for us please look out for opportunities that will be announced on this site.  Alternatively, you can talk to our HR Department by calling 029 2086 8333 and asking for Tara Dury